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13-08-2023 11:29 PM
Hello, I didnt mean to subscribe for the next pack as Im travelling now and outside UK. Sorry I just forgot to cancel the subscription pack. Would appreciate if. you can refund it as I will be not using the data pack. Thank you
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14-08-2023 02:10 AM
PAYG credit is not refundable or transferable, except for the 1st unspent direct card payment.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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14-08-2023 12:09 AM
If you subscribed to ongoing packs then it is your responsibility to maintain the continuation and control of the packs, surely you can't expect a Mobile Network to refund you because you forgot to control your ongoing commitments.
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14-08-2023 02:10 AM
PAYG credit is not refundable or transferable, except for the 1st unspent direct card payment.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
