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Community Activity
4G/5G Network Bands
Hello,I will be purchasing a Vivo x200 Ultra which runs on a Chinese ROM with Google services and am looking to switch to EE Sim only shortly. Can anyone confirm if the phone will work on EE with the confirmed network band support below:4G: TD-LTE : ...
Being added to an A/C as a 3rd party contact via call with Customer Services
Good Afternoon, Just seeking clarity on something - My father is the account holder and bill payer - however I am the primary user of the internet in our house. I did some research on these forums and found that it's possible for an account holder to...
Resolved! Sim Only order
Ordered a sim over a week ago, got a confirmation email, had nothing since! Nothing in junk or spam email, how hard is it to send out a SIM card?!new customer that was persuaded to take the leap and leave my old provider……beginning to wonder if this ...
Outrages roaming charges dialing 222 on Full Works plan
I recently signed up for a Full Works plan with unlimited international roaming in Zone 1 areas, which include the US where I am currently located. I chose this plan after a protracted online chat with an agent who advised me what to select to fit my...
EE App won't link products
I switched from BT to EE back in March - not only did it nearly take a month to reconnect the landline and new broadband, but I am now left paying for paper bills whilst I cannot get the EE app to recognise my account and link the landline and board ...
Order confirmation
So currently have mobile wifi that turns out is not what I should have got so ordered a new sim contract via CS as wanted to try and get an esim which isn't possible apparently as not been with EE for 6months or more. So I believe I have signed up to...
Phone number
is there anyway I can speak to a person, rather than robot. I have had no mobile phone connection since Thursday, with notice on website saying work in my area. Says to use WiFi but that’s useless when I’m out. I’m missing lots of calls and when I...
EE Full Fibre Busiest Home Package
Hi All, We have just moved to an area that is served by EE/BT. We took out the Busiest Home package, 1.6GBPS, guaranteed 1.3GBPS .I am having an issue whereby the fastest speed I am seeing through various speed tests is around 700MBPS. Wired is no di...
Sim Query
I've upgraded my SIM only contract with ee. I did it online. It's asked me to confirm my postal address. Does this mean I'm getting a replacement SIM? Have tried contacting ee but gave up after 15 minutes. I wish I'd made the 10 mile trek to the ee s...
Unable to receive some messages or get messages late
I am able to send messages to people and the person receiving my messages gets them on time however when they send a message to me I don't get it or I get it a few hours late. Why is this?
