Community Activity

Now TV still active after cancelling EE TV

Hello, I have a similar issue to this post https://community.ee.co.uk/t5/TV/Now-TV-EE-TV/td-p/1338594Essentially placed an order for EE TV in the middle of last year and activated Now, however, I then needed to cancel the order but the Now subscripti...

Been a week since I ordered and no update???

HiI ordered a phone on the 13th March and whenever I track it with EE it says it's been dispatched but I haven't heard anything since? DD has been set up but I don't have the phone.

Free gifts

Hi I purchased a new phone this week and the 2 free gifts are earbuds and a watch.  Do I wait for a text to be able to claim these? X

NicMc by Explorer
  • 18 Views
  • 3 replies
  • 0 Helpful

I cannot send text messages to my EU contacts

Hello, I cannot send text messages to my EU contacts. It says 'not delivered' - message send failure. I can call / text /send/ receive calls and texts to UK & call EU numbers. I am at home and also tried I-message. No issue with wifi. Thanks for supp...

Ketsia7 by Explorer
  • 39 Views
  • 3 replies
  • 1 Helpful

Resolved! How can I speak to someone from EE

I need to speak to a human being. EE seem to have made this impossible. I have followed the links and the texts and etc and there is no option to speak to customer services. This is ridiculous.

Diccon by Visitor
  • 21653 Views
  • 17 replies
  • 21 Helpful

BT switch to EE braadband account view

Hi Just switched from BT full fibre to EE full fibre home broadband  I have a new account number but keep getting thrown out of the app and desktop version when I try and view it. I have tried setting up the app with the account number and then addin...