cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Recurring card payment ‘Confirm’ greyed out

Josie_LFC
Explorer

I’m trying to set up recurring card payments on my new Pay as you go account. My card had been accepted and I can use it to make top up payments manually but for the recurring payments, it lets me tick the ‘use this card’ box but the ‘Confirm card’ button is always greyed out. This is in the app and on the website. Is this a general issue or is there something different I need to do? 

IMG_7395.jpeg

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

You sure the page somewhere doesn't include a tick box asking to confirm you have read the T&C's & agree to them?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP