Reactivate my mobile pack please

[Mayimona1963]

Hi, Can you help me to renew my mobile package please. 

Thanks 

[Profile closed]

Hello @Mayimona1963 

Is this for PAYG or Contract 

[Mayimona1963]

I  bought a voucher for 15.00£ but I still not have Internet.  Can you help me to reactivate my account please. 

Thanks 

[Profile closed]

Hello @Mayimona1963 

If you want to renew your PAYG Pack text Now to 150

If you want to change your Contract login into your MyEE online or use the EE App and Upgrade if your eligible. 

[Mayimona1963]

I renewed my pack yesterday but I still not have Internet access please. Thanks 

[Katie_B]

Hi @Mayimona1963. 

What reports back if you text AL to 150?

Kaite