The EE Community

Smart hub

EE diagnosed hub fault as I had no internet connection hard wired or wifi. Have a smart hybrid but does not help as will not connect to hub. Awaiting delivery of new hub.

Set up roaming before travelling?

I'm on a monthly contract and will be travelling to Jersey shortly.  Is there a way to add roaming before going?On our last trip abroad, to France, it was a nightmare. We received the text when reaching France but couldn't activate roaming  - it just...

Hi

Broadband router issues.

HiI've had broadband issues since yesterday evening. My router seems to be on a loop: green light will come on for about 10 seconds, then green light will flash for a few seconds, then red light will flash for a few seconds then no light at all befor...

Incredibly disappointed with speed

I previously posted about a man at the door advertising that fibre 50 was my available top speed! Yet it was not, i then contemplated upgrading to fibre 67. Now it doesn’t show up on my deals. why can’t I go from fibre 50 to fibre 67. The speed is ex...

Poor ethernet performance

Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...

VOICEMAIL on

Trying to set up Voicemail On. I've sent VM ON (and all variations) to 150 countless times. Get the usual Sorry not working, try again later.Just tried ringing 150 and got the automated system message sent with a link, and then with Reply On. Neither...

Deactivate voicemail on landline

Does anyone know how I deactivate the voicemail on my landline please