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iPhone 18 pro max

Vkimmet12345
Investigator
Investigator

Hi I’m wondering when I’ll get a tracking number for my ee parcel for my iPhone 18 pro max ?

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @Vkimmet12345,

Welcome to the EE Community

For tracking the progress of your order, you should have recieved your order number and a link to the tracking page within your email confirmation.

For tracking the actual delivery you will only be able to do this once the phone is dispatched. You will get the tracking information sent out via text once dispatched. 

Alex

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13 REPLIES 13
Robinsonboy1
Established Contributor
Established Contributor

Probably tomorrow - I have received a text today stating it will be send when order is ready, 

Hi there 

thanks so much for your reply 

when did you order your phone? I did mines last night 

CBowie
Investigator
Investigator

Hi mate did you get an xko order reference? because i did and cannot track mine yet

hi did you get an XKO order reference and also when you ordered did it let you set up a a direct debit? 

 

@Vkimmet12345   Depends on what you ordered colour/storage size and how many orders EE got for that specification, there will probably be a waiting period.   The wait period is ranging from 14 to 21 days at present.   And as you ordered last night I doubt you’ll get it launch day 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

hi chris i ordered mine earlier and got an XKO order reference they also let me set up a direct debit does that mean i’ve been accepted for it? 

 

Hi yeah I got one off them but I can’t track mines yet also I think I need to wait until it’s been shipped sort off thing 

Hi there 

thanks for the reply 

when will I get my tracking tho ? As not received it yet 

Alex_H
EE Community Support Team

Hi @Vkimmet12345,

Welcome to the EE Community

For tracking the progress of your order, you should have recieved your order number and a link to the tracking page within your email confirmation.

For tracking the actual delivery you will only be able to do this once the phone is dispatched. You will get the tracking information sent out via text once dispatched. 

Alex