11-10-2023 02:33 PM
I have a pay-as-you-go that I ony use for very occasional calls and to register for things (everything needs a mobile phone). Sometimes I get locked out because I haven't used it for ages. I'm scared of losing the number as loads of services (NHS, banks etc) have it. Is that likely to happen? I used a TESCO phone for a while and they just shut it down because I didn't use it for 6 months and I lost the number.
Thanks for reading
Solved! See the answer below or view the solution in context.
11-10-2023 02:41 PM
@Scousemouse199 : EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
11-10-2023 02:41 PM
@Scousemouse199 : EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.