Call barring

[EUGENius1983]

Hi...I cannot use my ee sim because the call barring is on,I'm on pay as you go,but I spent money on my sim ,the call barring password I didn't put so I don't know it I cannot use the sim please I need your help

[EUGENius1983]

Hi James

I use Samsung a21s

Menu settings

Sent from Samsung Mobile

[James_B]

Hi @EUGENius1983,

Have you tried 1111 and 0000?

Did you activate your SIM in the UK by making a call or sending a text before you travelled to Europe?

Thanks

James

[EUGENius1983]

I've tried all types
Imagine that I stay hours to put all the codes posibile
Thank you James

Sent from Samsung Mobile

[James_B]

Did you activate your SIM in the UK by making a call or sending a text before you travelled to Europe @EUGENius1983?

James

[EUGENius1983]

Yes James
I use it in uk and after a while in Europe didn't work for this call barring

Sent from Samsung Mobile

[James_B]

Hi @EUGENius1983,

Have you purchased a roaming pass?

James

[EUGENius1983]

No James
Thanks

Sent from Samsung Mobile

[XRaySpeX]

@Alex_M : You can't enable roaming in MyEE. It's been temporarily suspended for some months. You now need to call CS to enable roaming on your a/c.

Also you are confusing data roaming with roaming.

[James_B]

You'll need to purchase a roaming pass to use your UK allowances in the EU @EUGENius1983 

Please see Pay As You Go charges for roaming in the EU for more information.

James

[EUGENius1983]

Hi James


I cannot contact no one because my sim is not working for this call barring

Sent from Samsung Mobile