Skip to main content
Forum FAQ's

Welcome to the EE Community

cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2089102members
1295419posts

Featured Posts

More

Community Activity

Sign In to Post

Resolved! 5G router keeps losing internet - support issues

I'm having to reboot my 5G router a couple of times a day as it intermittently loses internet connection.Following a reboot all is well until the next time.....I've had the router for about 6 months and it's been very reliable until now, I haven't ph...

penport by • Contributor
  • 11153 Views
  • 28 replies
  • 12 Helpful

eSIM

I tried to set up my eSIM on my new phone but now it looks like my sim is blocked. I can’t phone or text EE for support 

Resolved! Possible Scam

I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...

Beagle19 by • Visitor
  • 9471 Views
  • 40 replies
  • 11 Helpful

Home Phone Adaptor not linking

As the landlines are moving to digital, I had to buy a home adaptor to link with the hub. On trying to link the adaptor with the Hub and following the instructions, the adaptor starts to flash red meaning its not linked.Ive tried this now four five t...

Wallsy10 by • Explorer
  • 82 Views
  • 11 replies
  • 1 Helpful

2 week review of EE 1.6gbs

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...

Bluenose_Dave by • Established Contributor
  • 48757 Views
  • 641 replies
  • 183 Helpful

Change to Lebara SIM

I am trying to set up a Samsung A266 Galaxy phone for a friend and he wants to use his Lebara SIM.I tried the SIM which will  work fine  on my phone but wont work in the Samsung. It gives a Network Unavailable Message.By process of elimination I have...

Firkin2 by • Visitor
  • 15 Views
  • 0 replies
  • 0 Helpful

Resolved! Smart Hub Pro Management

Hi, Newbie here.I've just received my new Smart Hub Pro and Smart WiFi Pro and I'm looking for downloadable setup and management instructions.Can anybody tell me where I can find them please?

Load more

Latest from our Blog

Rewards and the EE app

We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...

0 Comments

We drop the tech, you catch the deal

Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...

0 Comments

Manage their time online with EE WiFi Controls

Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...

0 Comments

Use WiFi Enhancer to get the best from your connection

Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...

0 Comments
More
X
LinkedIn
Facebook
YouTube