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Pay as you go pack

Joshbridgewood
Investigator
Investigator

‎06-09-2024 04:42 PM

I brought a £10 pay as you go pack sim card just arrived. Still says 0 gb 0 texts and 0 minutes. Anyone know what is happening??

0 Helpful
12 REPLIES 12
Joshbridgewood
Investigator
Investigator

‎06-09-2024 04:57 PM

I'm having the same issue pal. Did you sor yours out?

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leeannison
Investigator
Investigator
In response to Joshbridgewood

‎06-09-2024 05:09 PM

Unfortunately not, no idea how to contact customer services, it's just a voice recording.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎06-09-2024 05:25 PM

@Joshbridgewood : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Joshbridgewood
Investigator
Investigator
In response to XRaySpeX

‎06-09-2024 05:36 PM

Yes I have done AL to 150. But still says 0.00

0 Helpful
Joshbridgewood
Investigator
Investigator
In response to leeannison

‎06-09-2024 05:38 PM

How long have you had your sim card for?

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Joshbridgewood

‎06-09-2024 05:49 PM

But what else does it say?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Joshbridgewood
Investigator
Investigator
In response to XRaySpeX

‎06-09-2024 05:56 PM

Nothing working 

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Joshbridgewood
Investigator
Investigator

‎06-09-2024 06:28 PM

Can someone from ee please private message me. My £10 pack 20gb 500 minutes and unlimited texts isn't coming through been 2 days now. You taken the money out of my bank account. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to XRaySpeX

‎06-09-2024 08:08 PM

Posted in open:

@Joshbridgewood wrote:

Hi mate. Thanks for replies. Do you have any idea what is going on???


No, that's why I'm asking you Qs to find out but you aren't answering them fully.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful