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Pay as you go credit

DebraP
Visitor

My aunt recently passed away leaving £70 of credit on her EE pay as you go mobile.  My uncle hates modern phones and refuses to use my aunts phone as he prefers his own which is also EE pay as you go.  Is there a way to transfer the credit from my aunts phone to his mobile or reclaim the credit back?  £70 is a lot of money which my uncle would appreciate getting back if possible 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

See Change my account in the case of a life event :

Notifying us of a bereavement

Use the online form to notify us of a bereavement.

We’ll need:

  • the account holder’s name and number
  • a number to contact you on 

You can also let us know by phone. Call 150 from an EE phone or 07973 100 150 from any phone.

If you experience a bereavement, you can either:

  • disconnect their broadband or number and close their account
  • transfer the connection or number to someone else

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP