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Cancel my contract

Hi, I want to cancel my contract. What should I do? I have lost my job and am currently homeless with no financial support. Please help me.

AZ1978 by • Investigator
  • 449 Views
  • 8 replies
  • 0 Helpful

Refused a credit card because of EE

Furious with EE.Left EE in April but they did not close my account. They continued to send me bills and reminders. On every occasion I phoned them to sort it it out. I was willing to pay anything outstanding even though nothing was apparent in my acc...

DM1221 by • Explorer
  • 44 Views
  • 4 replies
  • 1 Helpful

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by • EE Community Support Team
  • 26922 Views
  • 90 replies
  • 34 Helpful

Why didn't EU roaming text arrive..

My daughter is in France now but the roaming didn't automatically activate and a text welcoming her to the country didn't arrive..I paid for unlimited data top up before she left and increased her spend cap as advised.. by staff in store.Any help app...

Scam calls

I have received over 40 scam calls in 4 weeks and 2 already today!  Every single one starts with…is that Laura smith! All of them are for vehicle emissions. They used to say it’s about my Range Rover VRN EK64 …i am sick and tired of this and the last...

Julie2541 by • Investigator
  • 64 Views
  • 6 replies
  • 0 Helpful

Resolved! EE Roaming Refresh - new roaming passes

I'm perhaps being a little premature asking for information as this doesn't take effect until next month but I'm wanting to check my understanding of the Roaming Refresh that's coming soon... Roaming Refresh (click link for changes) seems to be a cas...

_MrR_ by • Scholarly Contributor
  • 10981 Views
  • 12 replies
  • 1 Helpful

EE broadband issues

Hi, I’m looking for some help, I’ve got two issues so any help would be appreciated!1) cannot activate my gamepass ultimate with my 1.6gb package - I’ll go onto the page, click activate on the add on, brings up the terms and conditions I’ll accept th...

Delivery Dispute and Helpless.

I am a loyal customer of EE and have been for some time. I ordered an addition line to my account with the device IPhone 14 pro. It was on back order and I was told, I’ll get an email when it’s out for delivery.on the 27th of October, DPD sent me a t...

Chris933 by • Investigator
  • 2255 Views
  • 22 replies
  • 1 Helpful
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Win £1000 off your EE bill with Samsung

We've teamed up with Samsung to give ten lucky winners £1000 EE bill credit. Something unmissable is coming Register your interest to hear exciting Samsung news coming soon and to enter the prize draw...

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Win £600 off your phone bill

We've teamed up with Airtime to give you the chance to win one of three prizes of £600 towards your EE mobile bill. It's really simple to enter. Just shop with one of over 200 retailers on the Airtime...

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Do you or someone you know use a telecare alarm?

 If you or one of your loved ones are one of the 2 million users of telecare alarms across the UK, it's important you get in touch with your provider to ensure the telecare service will continue to wo...

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Uninterrupted reach with Smart WiFi extenders

Extend your WiFi range to go wall-to-wall around the home with Smart WiFi. Smart WiFi creates a seamless network around your home, from the living room to the loft, giving you a stronger WiFi signal i...

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