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Online chat

Livvywhite22_
Visitor

‎13-11-2023 11:25 AM

I am a PAYG customer and need to speak to someone via Live Chat as I am abroad and cannot text or call. I have looked on the Help and Contact Us page and it only gives me the option to text or call. Please can someone help?

0 Helpful
22 REPLIES 22
khanhducphan
Explorer

‎04-03-2025 05:26 PM

Hi Katie , yes i have EE app 

 but i can't see the bill for my sim

0 Helpful
Katie_B
EE Community Support Team
In response to khanhducphan

‎04-03-2025 05:27 PM

Thanks for getting back to me @khanhducphan. 

Are you able to see your plan and other information?

Katie

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to khanhducphan

‎04-03-2025 09:24 PM

@khanhducphan : There are no bills for PAYG. You top-up as you wish whenever you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP