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OLD SIM NUMBER BALANCE

KCUP
Valued Contributor
Valued Contributor

OLD SIM NUMBER BALANCE - This is for use in my mobile dongle device .

 Now I have a new sim card, I bought £20 pack data, I have had to top up manually. The pack did not seem to activate and auto add data to use . (first problem)

 I managed to register the number in my ee account. I could not login to my account with regard to previous number. I had to add this pack number. So I have bought  £15 pack, just about used, and a £20 one. 

(Second problem)  Managed to lose the ballance from origional sim, delete orig sim numer from the account and add the new sim number to it . Big smile , now online again . 

 Erm, how do I sort this out ?

 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@KCUP : PAYG credit is not transferrable or refundable.

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