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Data Boost

Shivank17
Visitor

‎28-10-2022 05:21 PM

 

Hi there, I’m on a flex plan which entitles me to free 500 MB data boosts every three months. I’ve been on this for over two years but this has never actually been added to my allowance for some reason. MyEE Tells me “boost pending” for all of them. Am I missing a step to claim this? Texting 150 sends me a default “thanks for claiming” but it never actually gets added to my allowance. 

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0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎28-10-2022 05:36 PM

@Shivank17 : You only get to use the boosts when you've exhausted your Flex plan's data before the plan expires. In the meantime you use the data from the plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)