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No options to update an expired card

Kooeylucy
Visitor

‎03-02-2024 09:04 AM

Hi,

My card has expired and I need to update, but there is no option in my account or profile to do this via the app or website (chrome browser). When I call 150 none of the options are suitable.  Where do I need to go on the app or what would be the number options on the phone? 

Thanks 

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎03-02-2024 11:28 AM

What card? A SIM or a bank card?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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