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New phone and sim order but wish to keep existing number

Healer1969
Visitor

‎06-10-2022 11:02 AM

I have an existing EE number and sim deal .I have ordered a new phone and sim bundle from EE but wish to keep my existing number .How can I do this .I cant get throught to anyone 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎06-10-2022 01:24 PM

@Healer1969  Once you get the new device/sim you’ll have to call customer service to request your number to be migrated to the new sim.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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