My credit

Star20
Explorer

‎07-08-2023 12:49 AM

Hello I'm on pay as you go and I've noticed that I ran out of data and I only had £7.28 so I topped up with £20.00  an add on but I've noticed it now says I have £14.28?! Help I'm confused I should only have £7.28 left

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎07-08-2023 12:54 AM

@Star20 : You bought a £13 10GB add-on, not the £20 50GB pack you thought you did.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Star20
Explorer
In response to XRaySpeX

‎07-08-2023 08:39 AM

Hello, I'm not sure what your saying.
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