cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My credit

Star20
Explorer

Hello I'm on pay as you go and I've noticed that I ran out of data and I only had £7.28 so I topped up with £20.00  an add on but I've noticed it now says I have £14.28?! Help I'm confused I should only have £7.28 left

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Star20 : You bought a £13 10GB add-on, not the £20 50GB pack you thought you did.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Hello, I'm not sure what your saying.