My Pay as You Go monthly pack has not renewed.

[dontwantjoin11]

In addition, I have now been able to investigate my payment history, (thankfully EE at least permitting that!). Evidentially 'cuz you let your legacy pack go on 12th Feb' being grossly incorrect. Apology accepted. 

I can only assume that due to ignorance, incompetence, indolence and/or whatever, my account has at some instance been conflated with some other. All the same, an EE  cockup.

[XRaySpeX]

I can only go by the facts you gradually reveal to me like a stripper 😉 .

[dontwantjoin11]

Then in light of facts that have been revealed, you need to reinstate my £5 pack, the one that through erroneous assumptions you've deleted. You had no right to delete it in the first place. Reinstate it.

[XRaySpeX]

What you talking about? I've deleted nowt. 

I have no power to mess about with anything to do with your packs.

[dontwantjoin11]

Then sorry, my error. I took it from how you were sitting in judgement of my account activity and history that you were an EE employee. Apologies.