04-10-2018 04:37 PM
Help
How do I get my number back if just been deactivated 2 days ago for non use
Though I was recieving inbound calls
Bad information, was told that was ok
I have been told no chance as recycled
Can anyone help
It must still be with EE
Thanks
04-10-2018 03:34 AM
04-10-2018 04:12 PM
Did you get you PAYG reactivated
Mine was decativated 2 days ago but after being on the phone for hours they have said i have lost the number now but I am sure there must be a way to get that number as it is so soon to the deactivation date, can anyone help
04-10-2018 04:33 PM
hi have you had any luck with your number
I am having the same problem
I feel EE have stole the number as it was a good number and they will profit from it
Its only 2 days and they say my number has been recycled
some one please help
04-10-2018 04:53 PM
Hi @nhempire
Please see EE hibernation thread which explains.
Thanks,
04-10-2018 05:05 PM
@nhempire: Incoming calls don't count in keeping it alive. When did you last make a chargeable outgoing call or text, top-up or buy a pack or add-on?
04-10-2018 05:57 PM
Hi I have read the hibernation process but it does not answer my question
Is there anyway to get the number back as it's only been 2 days since disconnection
Poor advice from T Mobile and now I loose a great number.
04-10-2018 06:01 PM
@nhempire wrote:
it's only been 2 days since disconnection
Final disconnection or hibernation? That's what I'm trying to find out by my Q if only you would answer it.
04-10-2018 06:23 PM
Now it has been made clear that incoming calls do not keep the phone active which is wrong and unfair as it shows I am actively using the aim..so what is the solution now. You have only just disconnected the number and put into recycling but where is it. There must be a way to request it. The number has been with me for a very long time. It was never an unused sim. I feel hard done by especially as I have also a contract with EE held for many years.
04-10-2018 06:28 PM - edited 04-10-2018 06:32 PM