23-02-2024 09:43 AM
Recently got an EE Sim card PAYG for my phone. Unlimited texts. However, anytime I attempt to send an international text to cell number I know that work normally, I get a failed to send - error 28.
Any ideas?
Solved! See the answer below or view the solution in context.
23-02-2024 01:39 PM
@rocdoc54 A unlimited text allowance can only be used for UK numbers and a international text is a chargeable text and isn’t covered by your text allowance.
23-02-2024 11:53 AM
Hi @rocdoc54.
Is the number you are texting an international number?
If yes, do you have credit available on your account?
Katie
23-02-2024 01:39 PM
@rocdoc54 A unlimited text allowance can only be used for UK numbers and a international text is a chargeable text and isn’t covered by your text allowance.