International texts do not send - error 28

[rocdoc54]

Recently got an EE Sim card PAYG for my phone. Unlimited texts. However, anytime I attempt to send an international text to cell number I know that work normally, I get a failed to send - error 28.

Any ideas? 

[Katie_B]

Hi @rocdoc54. 

Is the number you are texting an international number?

If yes, do you have credit available on your account?

Katie

[Chris_B · Accepted solution]

@rocdoc54  A unlimited text allowance can only be used for UK numbers and a international text is a chargeable text and isn’t covered by your text allowance.