11-06-2025 04:15 PM
Could anyone tell me how to buy an EU data add-on (550MB for £3), I can't find any information on my account or EE website?
11-06-2025 04:18 PM
Hi @Miho2
Have you checked the EE app.
https://ee.co.uk/help/mobile/roaming/pay-as-you-go-charges-for-roaming-in-the-eu
Thanks
11-06-2025 04:25 PM
Hi, thanks for your reply, yes I've, but it doesn't tell me how to buy, such as text code or online.
11-06-2025 05:30 PM
Hi @Miho2
Thanks for coming to the community.
Are you roaming at the moment or in the UK?
Once you land, you should receive a text with a link to purchase a roaming pass. If you are roaming now, did you receive any texts?
Thanks 🙂
Leanne.
11-06-2025 06:09 PM
There is no such data add-on? Where did you read about it?
On PAYG there will be roaming charges to use your pack allowances in the EU, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival offering & inviting you to take up the options for roaming in EU of either £2.50 / day, by replying ROAMEU1D to 150, or £10 / week, by replying ROAMEU7D to 150. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.
As you are on PAYG, just make sure you had already used your PAYG SIM to make a call or text in the UK.
11-06-2025 09:36 PM
I was looking for how to purchase a data add-on (500MB for £3),
11-06-2025 10:02 PM
Ah, 500 not 550!
It'll be part of the offer you'll get in the Welcome msg when you arrive. I think you may even get 1GB for £3 / day. They've been revised recently.