Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to buy after 3 months break 5 £ packet

Go to solution
Izza
Contributor
Contributor

‎14-01-2024 10:29 PM

  • Hi, can I buy after 3 month break of using the number pack for 5 £? How can I do it on app ee? I can see  only the cheapest pack available for 10£ .
0 Helpful
13 REPLIES 13
Go to solution
Leanne_T
EE Community Support Team
In response to Izza

‎13-04-2024 03:05 PM

Hi @Izza 

If you have changed from the £5 pack to a different pack, this is no longer an option to change back to.

Leanne.

Go to solution
Izza
Contributor
Contributor
In response to Leanne_T

‎13-04-2024 03:05 PM

  • Hi Lemne,  I was answered that there is 5 £ packet but when I sent sms PACK05  it was not recognized
  • Iza
0 Helpful
Go to solution
Izza
Contributor
Contributor
In response to bristolian

‎13-04-2024 03:11 PM

Hi, the problem is not the same. I paid for 3 month 10 £ packet and now I was to reduce to 5£ and can't.  I texted 150 and there is option 5£ but if I sent PACK05  it is not recognized

Iza

0 Helpful
Go to solution
XRaySpeX
Grand Master
Grand Master
In response to Izza

‎13-04-2024 03:15 PM

As I told you previously the £5 pack is a legacy pack & you can't switch back to it after letting it go by not allowing it to auto renew.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful