How do I go to live chat

Halimakassin102 · ‎22-08-2023

How do I go live chat

XRaySpeX · ‎22-08-2023

There is no Live Chat for PAYG users. Calls to CS cost 25p each.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎22-08-2023

There is no Live Chat for PAYG users. Calls to CS cost 25p each.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

stephenibekwe · ‎24-08-2023

Hi

Leanne_T · ‎24-08-2023

Hi @stephenibekwe

Do you have a query we can help you with?

Leanne.

stephenibekwe · ‎24-08-2023

Yes, i made a wrong sim order how do I cancel the order. Order number: xkoxxxxxxxxx Order date: 24 Aug 2023

[Mod edit: Please do not post order numbers on the public board. Thanks!]

Leanne_T · ‎24-08-2023

Hi @stephenibekwe

To change or cancel an order you would need to call us on 0800 956 6000 and the team will be happy to help 🙂

Leanne.