20-04-2024 09:36 AM
hello, I'm trying to load my card but I can't. what's the reason?
20-04-2024 11:58 AM
Hello @Silvia20.
Thanks for coming to the community
Are you trying to top up your pay as you go SIM?
Speak soon,
Katie
20-04-2024 02:17 PM
@Silvia20 : Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.
21-04-2024
06:38 AM
- last edited on
21-04-2024
06:41 AM
by
BelmaL
i have made a payment i have 25 pounds in my account but my card is still not active its been 24hrs could you tell me how much longer i have to wait. thanks in advance
[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]
21-04-2024 07:02 AM
@Silvia20 Are you a contract or payg customer?
21-04-2024 07:24 AM
paying
21-04-2024 07:25 AM
@Silvia20 Thats not a lot to go on ? Perhaps explaining the issue would help.
21-04-2024 03:51 PM
@Silvia20 : What does texting AL to 150 from your no. fully report verbatim (it is free)?