EE pay as you go pack

Landen1
Explorer

‎14-11-2024 08:11 PM

I have a £10 pay as you go pack and usally have around 10GB of data and still do. I topped up on the 9th of November but for some reason it’s saying I only have 2.8GB left? Is it possible that my phone used up the data running something in the background? Also when I text 150 it says I have 5 GB left but on the app it says i have 2.8GB left. Can someone please help me with this before  call EE

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XRaySpeX
EE Community Star
EE Community Star

‎14-11-2024 09:03 PM - edited ‎14-11-2024 09:05 PM

@Landen1 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

The £10 pack comes with 8GB as standard.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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