Dear EE community,
I need some help regarding my EE sim card. I have top it up for £30 a sim card and was thinking to add that credit to apple account. When I try to do that, the apple store is not allowing me. For example when I try to add a payment method I chose mobile then there is this option that say use this number. I click on it because that sim card with £30 is in the phone. When I click done top right corner it tries to add it but then it gives me a message in red colour. This is what it say.
There might be a billing issue with your mobile account. Please contact your provider or add a new payment method.
When I try to do the same with a O2 sim card it works but with EE it does not.
Some people online said that the premium rate services are disabled on your account. I mean I don't have any account with this sim card. All I want to do is use this credit on apple pay so I can buy some games inside apple store.
Why has EE disabled this?
Any help?
