12-12-2023 02:06 PM
I have a MYEE account which has several PAYG phones attached to it. When I try to top up any of the numbers/phones it constantly swaps to another phone/number which has caused a fair amount of unnecessary expense and a great deal of frustration. Am I doing something wrong or is this an issue with the system? I am also having the same issue trying to change the subscription pack.
Any guidance would be most appreciated.
12-12-2023 02:24 PM
Hello @Max83 ,
Welcome to the community,
Please try this link:
https://ee.co.uk/bills-payments/mobile/fast-payment-payg
12-12-2023 03:24 PM - edited 12-12-2023 03:25 PM
@Max83 : When you are on the Home page of your online MyEE select the no. you want to top-up or buy a pack for from the drop-down next to the default no. that's showing just beneath the thick advertising banner.
12-12-2023 03:29 PM
This is what I have been doing, the details then appear for the number that I want, however when I select plan or top up or manage it reverts to another number altogether.
12-12-2023 06:00 PM
14-12-2023 09:28 PM
I am facing the exact same problem.