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Disconnection

zaini7
Investigator
Investigator

‎28-04-2024 02:56 AM

Just received a message from EE saying my number will be disconnected in next 3 months coz I have not made a chargeable call/text ..I have checked my records in the last 6 months that I have top up my credit and made chargeable taxes nearly every month I dont understand Why they are saying I did not make any of those.Please advise 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎28-04-2024 09:47 AM

Hi @zaini7 

Please read here:

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...

Thanks 



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