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Data top up

Eephoneperson
Explorer

‎17-01-2023 07:33 PM

Hi

My 100GB data allowance ran out and I’ve paid for an unlimited data top up costing £40. Payment has gone through but data allowance has not been added to the account.

I’ve tried calling ee but keep getting kicked out various routes of the automated phone system referring me back online. Can someone help?

Thanks

0 Helpful
2 REPLIES 2
Eephoneperson
Explorer

‎17-01-2023 08:34 PM

Would someone be able to provide a phone number please 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎17-01-2023 10:44 PM

@Eephoneperson : What does texting AL to 150 from it fully report verbatim (it is free)?

Try calling CS on the Freephone no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)