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Data pack has not been renewed

Profile closed
Not applicable

‎31-10-2022 12:59 AM

On the 27th I received a text stating that my pack will be renewed the next night. As it usually does. However on the 28th and 29th I received a text stating that is to use my data I need an add-on or pack. Now my data has gone to 0 from around 98gb. The texts have not stated that there was anything wrong with the transaction.

Why is this happening???

 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎31-10-2022 03:37 AM

@Profile closed : What does texting AL to 150 from it fully report verbatim (it is free)?

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