I got refunded £10 but they gave me it in credit, which is not what I asked for. As I ordered the wrong sim so they said they would refund the money. Any help would be appreciated
If you were expecting the £10 to be refunded, I can appreciate why this has caused some confusion.
We don't have access to customer accounts here on the community, so I'd recommend getting back in touch with our customer support team. They can check how the refund has been applied and advise on the options available.
