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Concerning switching pack

Sungwook
Visitor

 

Hi,

My current pack will be renewed in 7 days.

If I switch or change my current pack to a new one today, will the new pack start on the original renewal date or today?  I'd like a new one to start on the date that my current pack ends. Could I get advised on that? Thanks.

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Sungwook

Welcome to the community.

Your new pack will start as soon as you’ve used all the allowances in your current pack or when it comes to the end of its seven- or 30-day period.

If you would like to start it straight away, just text NOW to 150.

Chris

View solution in original post

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Sungwook

Welcome to the community.

Your new pack will start as soon as you’ve used all the allowances in your current pack or when it comes to the end of its seven- or 30-day period.

If you would like to start it straight away, just text NOW to 150.

Chris