Bought new sim

Sandysania
Visitor

‎01-04-2025 05:47 PM

Hello I need some urgent help. I bought new sim. I tried to contact customer service, restarted phone and tried everything it was 10 pounds sim but balance is 0 unable to call or text anyone. Watched many videos but don't know how should I fix this. I don't have any voucher or any 13 digit no. Please guide me

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XRaySpeX
EE Community Star
EE Community Star

‎02-04-2025 12:51 AM

@Sandysania : What does texting AL to 150 from your no. fully report verbatim (it is free)?

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