Add-on

[Stas0n4ik]

Hello, I ran into a problem where I can’t connect additional data, I tried to log in through the site and the myee application, everything was useless, I tried to send an SMS UNL DATA, I received a response (Sorry, there has been a problem and we cannot add this add on, please try again later ) Tell me what should I do? Thank you)

[XRaySpeX]

@Stas0n4ik : What do you mean by "connect" additional data? Do you mean buy it?

[Stas0n4ik]

Yes, I topped up my account and nothing works

[Stas0n4ik]

I want to buy unlimited data in the add-ons section. But I keep getting an error.

[XRaySpeX]

@Stas0n4ik : What does texting AL to 150 from your no. fully report verbatim (it is free)?

[Stas0n4ik]

Your current balance as of today 19:07 is
50.00. You have 500 minutes, unlimited texts and 9.9GB remaining until 14/07/2024 for your
10 Pack. Your remaining data includes of rolled over data. Your last top up was
10.00 on 13/06/2024 at 18:21. For more info on your packs, add-ons or free boosts, go to the EE app or ee.co.uk For info on our other Text Services, reply HELP or go to ee.co.uk/textservices

[XRaySpeX]

@Stas0n4ik : Text ADD DATA to 150 & choose what you want.

[XRaySpeX]

You have an active pack. You should be able to use data in EU. Where are you?

[Stas0n4ik]

I'm in England and have an active tariff

[Stas0n4ik]