Add on website not working

[Cyrosimon]

The add on website is not working, and I can’t add on and pay for the subscription

something wrong? It says the website have issues

I saw that it happened since April

[XRaySpeX]

Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. Then buy the pack by text code.

[Cyrosimon]

Is there also a way to change subscription from a 20£ to 10£ subscription? Since next month I will be abroad and won’t use the phone number

[XRaySpeX]

Text STOP PACK to 150, top-up to £10 & then buy the pack by texting PACK10 to 150. It'll start when the £20 pack expires, You could even go w/out any packs while you're away.

[Cyrosimon]

Ah ok thank you very much, but i would like to ask why does it say message not delivered when i try to send them a message?

[XRaySpeX]

What message? What's saying it's not delivered?