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£5 payg plan?

Honesto
Investigator
Investigator

‎06-04-2026 06:29 AM

Why has it been removed? I'm a pensioner who barely uses his phone but now I'm either going to have to pay double or have no plan and pay 40p a minute. You should be helping people in these times as we're all skint. I don't need data as I use my WiFi I didn't even use half of my calls last time so now if I want it the cheapest is £10. Been with EE since it was T-mobile and this feels like a kick in the teeth as you're forcing the likes of me to pay 100% more.

 

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13 REPLIES 13
Honesto
Investigator
Investigator
In response to XRaySpeX

‎08-04-2026 04:17 AM

@XRaySpeX 

PLAN05 must have just become an error this month as that's what I've always used, it's not an error it's been discontinued as far as I can tell. I got no email or message saying it was ending it's just been abruptly stopped.

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XRaySpeX
EE Community Star
EE Community Star
In response to Honesto

‎08-04-2026 06:28 AM

PLAN05 is in error in that it contradicts itself. It is offered but cannot be bought. I'm not saying which should be correct, whether it should exist or it should not be offered. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Christopher_G
EE Community Support Team
In response to Honesto

‎08-04-2026 03:54 PM

Hi @Honesto 

If you give our customer support team a call, they'll be able to look at your account history and check what is available to you.

Hopefully, they can get everything cleared up for you.

Chris

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Honesto
Investigator
Investigator
In response to Christopher_G

‎08-04-2026 07:28 PM

Cheers @Christopher_G  but I've decided to not bother with any plans I'm just using WhatsApp instead and I'll make a short call every few months using my credit to keep my number active. I've still got my BT landline with unlimited calls, I only needed the £5 addon to make calls when I'm out and about which isn't often.  I would have gladly paid the £5 but I'm certainly not paying £10. Just totally getting rid of the lowest tier and replacing it with a 100% hike plan is harsh to say the least.

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