£20 credit not allowing me to top up

[Benmac2]

I can’t use my phone with my new pack and it won’t allow me to use the credit to purchase 

[Leanne_T]

Hi @Benmac2 

Thanks for coming here.

If you text ALL PACKS to 150, does the pack show as an option in the reply? 

If so, can you try texting the code to purchase this pack and see if this works for you. 

Leanne.

[Sahgg]

كيف افعل خدمه ٢٠ باوند

[Katie_B]

Good morning @Sahgg. 

Are you looking to Top Up £20?

All ways to Top Up can be found HERE. 

Katie