Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12677 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9067 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 34407 Views
  • 25 replies
  • 21 Helpful

Resolved! Pay as you go pack from abroad

Hi everyone, I'm going a bit insane here and would really like some help! I had a contract with EE which ended May 23. I have been out of the UK since then. Before the contract ended, I phoned up and asked for the sim to be changed over to pay as you...

Top up

I already top up 10 pounds yesterday but now just 1.8 pounds in my credits what is the problem of this?

Re: Data

I topped up yesterday calls and texts are working however my mobile data is not

zfozzy by Visitor
  • 198 Views
  • 2 replies
  • 0 Helpful

Can't sign in, can't use add-on

I have £10 add-on that says "waiting" and I can't activate, tried all your solutions. I try to log in with my phone number and it says "field required" or that my number isn't a real number when it is. I don't think it's meant to be haha try new netw...

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Ghostly88 by Investigator
  • 359 Views
  • 8 replies
  • 0 Helpful