EE Sports App

[doug70]

I logged on to the BT Sports App on my Laptop today, (20/6/20),  and got a message basically saying that as of the 20th July my subscription would not allow me access to the App on that medium and said I needed to upgrade.  I pay £5 monthly currently.  Can someone explain what is happening that will prevent me from using the BT Sport App on my laptop after 20th July.

Thanks

Doug 70 

[Northerner]

Hi @doug70 

Have you read this thread:

https://community.bt.com/t5/BT-Sport-on-TV-Online-player-or/BT-sport-app-on-Windows-10-Surface-pro-6...

Thanks

[doug70]

Hya,

Thanks for response.  I logged into BT but cannot see how to re-activate the service.

Still getting BT Sport's on laptop at least, probably until the 20th July.

Regards

Doug

[Leanne_T]

Hi there @doug70

Thanks for coming to the community.

If you give our Tech Gurus a call on 150, they can get this looked into for you.

Let us know how you get on.

Leanne.

[doug70 · Accepted solution]

Hi Leanne,

Phoned 150 and now know that from the 20th July I cannot use my laptop to watch BT Sports without paying £15 a  month.  Watching football on my phone, which is what the £5 a month would cover, is not much fun so will cancel my subscription.

Thanks for pointing me in the right direction, at least I  know details now.

Regards,

Doug

[James_B]

Thanks for letting us know @doug70 🙂

James