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No sim card detected on my 4GEE WIFI

ola123
Explorer

‎21-06-2020 09:41 PM

I bought EE wifi (4GEE wifi) on Malaysia lazada ( with no sim card) which worked fine when I used it in Nigeria for just two days on GLO sim card. However it stopped work even if I put Airtel or any other network on it.

 

Please help me out

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎21-06-2020 10:40 PM

How old is it? Sounds like it may have been blacklisted.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
ola123
Explorer
In response to XRaySpeX

‎22-06-2020 10:15 AM

I bought it around 2018 which I intended to use in my country after my academic program. If you say blacklisted, then how can I make it whitelisted?

0 Helpful
James_B
EE Community Manager
EE Community Manager

‎22-06-2020 10:26 AM

Hi @ola123,

 

Welcome to the EE Community. 🙂

 

Please contact the retailer you purchased your router from for support.

 

Thanks

 

James

0 Helpful