Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

No sim card detected on my 4GEE WIFI

ola123
Explorer

‎21-06-2020 09:41 PM

I bought EE wifi (4GEE wifi) on Malaysia lazada ( with no sim card) which worked fine when I used it in Nigeria for just two days on GLO sim card. However it stopped work even if I put Airtel or any other network on it.

 

Please help me out

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎21-06-2020 10:40 PM

How old is it? Sounds like it may have been blacklisted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
ola123
Explorer
In response to XRaySpeX

‎22-06-2020 10:15 AM

I bought it around 2018 which I intended to use in my country after my academic program. If you say blacklisted, then how can I make it whitelisted?

0 Helpful
James_B
EE Community Support Team

‎22-06-2020 10:26 AM

Hi @ola123,

 

Welcome to the EE Community. 🙂

 

Please contact the retailer you purchased your router from for support.

 

Thanks

 

James

0 Helpful