Wrong address

Barriemills
Visitor

I have traded my phone is but the company sent the postage package to the wrong address I need EE to give me more time to send the phone

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Barriemills   This is posted to the billing address on your account.  If that’s wrong you need to correct that, you also need to call customer services about this to see to see if you can have more time. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Barriemills   This is posted to the billing address on your account.  If that’s wrong you need to correct that, you also need to call customer services about this to see to see if you can have more time. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.