24-07-2023 04:38 PM
Hi, my son has a kids nav watch registered in the number above. I have clicked on the kids nav link to top up my sons watch which takes me to this page. I have submitted my sons number for his watch but it keeps saying this and not allowing me to top up. I’ve spoke to kids nav who have recommended that I contact and speak to you regarding this. Any help would be appreciated as this watch is important for us to be able to track my son.
thank you
24-07-2023 05:15 PM
You don't top-up watches!
24-07-2023 05:27 PM
24-07-2023 05:32 PM
Is the watch linked to a mobile phone?
24-07-2023 05:38 PM
24-07-2023 05:59 PM
24-07-2023 06:37 PM
In that case, as the watch is a free-standing mobile device not linked to a phone as is usual & you seem to be trying to top-up thro' MyEE, try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is its mobile no. & it doesn't remember your card details.
24-07-2023 06:51 PM
25-07-2023 07:48 AM - edited 25-07-2023 07:49 AM
25-07-2023 08:01 AM