24-07-2023 04:38 PM
Hi, my son has a kids nav watch registered in the number above. I have clicked on the kids nav link to top up my sons watch which takes me to this page. I have submitted my sons number for his watch but it keeps saying this and not allowing me to top up. I’ve spoke to kids nav who have recommended that I contact and speak to you regarding this. Any help would be appreciated as this watch is important for us to be able to track my son.
thank you
25-07-2023 08:08 AM
Thanks @Amie94
I would suggest getting in touch with our pay as you go team, they can get this looked into for you to see what could be causing this error and what is needed to get this sorted for you 🙂
Leanne.
25-07-2023 08:21 AM
25-07-2023 08:28 AM
Sorry we have no email, all contact details can be found on the get in touch page here @Amie94
Leanne 🙂