Community Activity
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
Resolved! EE tv without the broadband package
Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...
Gifting data not working?
Why am I suddenly unable to gift data to my daughter's phone? I've been doing it every month for several years.
Feedback
I want to thank you David from the Aberdeen call center, for helping me and my partner tonight get things sorted with our contracts!It's been a rough few days since we changed our broadband package. The Openreach engineer said we had to put our new ...
Upgrade with bluelight discount.......fustrating at the least !!!!!!
How do i get my upgrade bluelight discount to work ????????? everytime i find a plan & enter my code it says its not applicable !!!! what contracts does the discount work on ?????? Somebody please !!!!!!!!
Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
trying to make insurance claim , site DOWN ????
I cannot seem to get on the insurance site , seems to have been server down all day
Roaming abroad school trip
How do I sort out roaming for a child going abroad before they go? Can't speak to anyone from EE and only option seems to be buy when you get there....which I can't do! any ideas? thanks
Join the YouView research panel
Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you. Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...
Helpful Hannah
I was meant to get a text with survey feedback. I had a incredibly helpful call with one of the ladies (not sure what office though) Her name was Hannah. How do I get this survey she said that I'd get the text and I didn't. As an ND female it reall...