Hello, my phone randomly keeps restarting. I removed the sim and this stopped happening, but when I put my sim back in the phone the same problem keeps coming back. I have had this phone and sim for past 4 years. Any ideas?
Hi I have LG G4 which is 7 yrs old. It uses a micro sim card. I have narrowed the issue down to when I connect to mobile data or when I connect to a web page the phone goes off and does not restart. I have to remove and re-insert the battery and then plug the charger into the phone for the phone to come on. I can only connect to mobile data when the phone is plugged to a charger. Otherwise without the charger I can make calls, text. I think this is a battery problem? Battery is still the original.
Correction, connecting to wifi also shut down the phone. Re-connecting the charger only starts the phone. I think I'll look at a replacement battery first.
