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My battery is losing it's charge too quickly

farinakamall8
Investigator
Investigator
 
7 REPLIES 7
Northerner
EE Community Star
EE Community Star

Hi @farinakamall8 

What device do you have? 

How long have you owned the device?

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Samsung galaxy s22 ultra march this year

Hi @farinakamall8 

What is your batter usage stats under the battery settings? 

Tbh I have the same phone and the battery isn't great compared to last year's device. If you have all the top settings (screen etc) active then expect 12-24 hours if you're a regular user. 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Ok, thanks. I'll check it out with Samsung, because I need it for work.

Hi @farinakamall8 

What's your usage as per the batter app? 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Don't know, but ut has increased the last week.
Christopher_G
EE Community Support Team

Could you have a look, @farinakamall8?

It should break down which apps are using the most battery power.

Chris