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Husband has a new phone, do we have to contact EE to let them know,

Taliska
Explorer

Husband has changed his upgraded his phone, will we need to purchase a new SIM card and let EE know about his new phone?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Taliska  Yo can put the existing SIM in the new device.  You don’t need to let EE know you have a new device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Taliska  Yo can put the existing SIM in the new device.  You don’t need to let EE know you have a new device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Many thanks, as it is an upgrade from his existing phone, he was not sure it would be OK.

You can tell the age group we are in!!